FAQ


 

What is a Board Certified Patient Advocate (BCPA)?

A patient advocate is a professional that helps patients and their loved ones navigate the healthcare system and ensures they’re making informed decisions. A BCPA is a patient advocate who has received accreditation from the governing body of our practice, Patient Advocate Certification Board. In order to do so, they have to meet certain professional criteria, pass a lengthy exam, and follow strict ethical and professional guidelines.


How are independent patient advocates different?

Independent patient advocates like myself work for you and not a hospital or institution. I don’t have quotas to meet or bureaucracy to follow. I’m truly able to offer you a wide variety of options, suggestions and resources so you can select what you believe to be the best for your situation


Are patient advocates health practitioners?

Health practitioners study, diagnose, and treat medical conditions and patient advocates do not. We work in tandem with practitioners to complement your patient experience. Even a BCPA who is also a licensed health practitioner, when hired in the capacity of a patient advocate, is not permitted to offer their clinical expertise.


Do you accept health insurance plans?

Unfortunately health insurance companies don’t cover independent patient advocates and therefore I don’t accept health insurance.


How does it all work?

I tailor my services to meet your or your loved ones specific needs and situation. Since everyone is different, I offer a free 30 minute consultation call where we get to know each other and what I could to help. If you think I’d be a good fit and want to hire me, we’d then enter a written agreement stating my services and length of time.


What do you charge?

My hourly rate is comparable to other advocates with similar experience and credentials. I invite you to contact me to learn more.